Terms of Service

By accepting the services of SOLIDES you agree to the following:

1. All policies, terms and prices are subject to change without notice. All policies, terms and prices are final unless otherwise specified.
2. Prices do not include printing, shipping or tax.
3. Prices do not include purchasing of materials, software, images, etc.
4. Hourly rates are billed in quarter hour increments.
5. All invoices not paid in full within 30 days of issue will inquire a 10% late fee that will be added to the original invoice total. This fee will increase by 10% for every 30 days that the invoice is not paid in full.
6. Websites will be allowed a total of 2 rounds of revisions, any revisions needed after 2 rounds will be billed at the standard hourly rate. A round of revisions may not exceed 20 revisions total. If the number of revisions exceeds 20 it will count as 2 rounds.
7. Once a site goes live (the designed site up and running on the agreed upon domain) it is considered complete. Any edits made once the site is live will be billed at the standard hourly rate.
8. All websites hosted by SOLIDES require a mandatory SSL Certificate. The current price for a standard SSL Certificate is $180 – renewed annually.
9. Website backups are performed at the rate of $200.
10. Any email address with an unlimited mailbox will be charged $10/month.
11. Any domain or hosting that needs to be recovered will acquire a penalty fee of at least $500.
12. SOLIDES retains the rights to any domains if the hosting for the domain is not paid by the client. After full payment is received for all invoices for the client and processed, the domain rights will be released back to the client.
13. Contracts are considered void if not signed by both parties.
14. Contracts are considered void after 60 days if no work has begun on the contract project.
15. Contracts are considered complete after 60 days if there is no active progress towards completing the project from the client.
16. Facebook ad maintenance and reporting is billed at $160/month.
17. Standard live chats are billed at $100/month.
18. Standard hourly design rate is $100/hour.
19. Rush hourly design rate, projects needed within 48 business hours, is $150/hour.
20. Day of rush hourly design rate, projects needed within 24 business hours, is $180/hour.
21. Standard contract/non-profit design rate is $70/hour.
22. Standard website hosting is $45/month billed annually at $540.
23. Credit card payments will have an additional 10% of the invoice total added to the invoice.
24. Acceptable credit cards are: Visa, MasterCard, American Express and Discover.
25. In the event that court or lawyer fees are accrued for a project, the client will hereby compensate SOLIDES for any and all expenses.